Key Account

Relationships for the long-term

Valuing and growing our customer
-Solutions implementation
-Customer service
-Service integrity
-Continuous improvement

Service Quality

Excellence from origin to destination
We synonymous with service quality, reliability and operational excellence. We have a strong focus on our delivering high-quality job that consistently meets customer sā€™ requirements and exceeds their expectations.

Centers of Excellence

Enhance and strengthen processes
experts work from centers of excellence around the globe, bringing you depth of expertise and breadth of experience gained from different territories and market sectors.

Services for you

Our customers are at the core of everything we do. Achieving world class performance is built on two things ā€“ our relationship with customers and the levels of service we provide them. But it does not stop there. Maintaining industry-leading levels of performance is achieved through programs of continuous improvement. That is what our customer service philosophy is all about.

Continuous quality improvement with comprehensive reporting that employs Lean and Six Sigma tools drive continuous improvement in processes and performance.
Repair Service
1. Mail back damage product.
2. Sign up for direct repair quote.
3. The product is repaired, tested and sent back to you with a full report.

1. Traceability and document
2. Verification test for a specific
3. Remind you for your next calibration
Ensure the highest quality installation and management of both new products and surrounding equipment.

Preventive Maintenance
All products need regular maintenance in order to fulfill their full potential in terms of performance and reliability. We offer maintenance both on-site or off-site,
Extend warranty
More Extended Warranty for InnoMeTe Product provides long term peace of mind and protection for your purchase.
RMA stands for Return Material Authorization. When you have a problem with your purchase, you contact the manufacturer or dealer by phone or email.
Please feel free to contact one of our Customer Service Representatives in your Country of Residence.
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